Aviation Management Course
The Aviation & Airport Services course at S.N. International Training Centre Academy is designed for individuals who aspire to build a successful career in the fast-growing aviation industry. With increasing air travel and expansion of airports, there is a high demand for trained professionals who can efficiently manage airport operations and deliver excellent passenger services.
This course provides comprehensive knowledge of airport management and ground handling services. Students are introduced to the fundamentals of the aviation industry, including the structure of airlines, airport operations, and various departments such as check-in, boarding, security, and baggage handling. The program helps students understand how an airport functions and the important role each department plays in ensuring smooth and safe operations.
A major focus of the course is on passenger handling and customer service. Students are trained to assist passengers during check-in, ticketing, boarding procedures, and handling special requests. They learn how to communicate clearly, resolve passenger queries, and manage difficult situations with professionalism and patience. The course also includes training in handling VIP passengers and maintaining high service standards.
1.CSA Retail (customer service Assistant)
2.Ground staff
3.Team member,Team leader and supervisor (Retail)
4.GRO(Gass relation officer)
5.Loader supervisor
6.housekeeping supervisor
7.Front office (As a receptionist)
8.cook/chief/captain
9.cashier
10.steward (waiter)
11.FMB (food and webridge)
12. Air hostess
13. Crew cabin
14. Air ticketing
15. Checking department
16. Wheels chair
